AFAIK English is still our official language

There’s been a slow but very noticeable trend going on in my inbox. And it is what I describe as the “invasion of the text messagers”. People who think its ok to send you very short, abrupt emails that clearly owe their origins to SMS and Twitter. They think they are...

Happiness at Work Index

Our research into happiness at work makes for largely optimistic reading. On the whole, British workers are fairly or very happy at work. But why should business care if its workers are happy? And what do we mean by ‘happy’? In ‘Happiness is a serious business’...

BP Chemicals Case Study

Situation: BP Hull is the second largest manufacturer and supplier of acetic acid in the world and a leading employer in Hull. During 2004 a significant degree of rationalisation took place which resulted in a reduction in the workforce of around 30%. At the same time...